Category: Uncategorized

Like funnel size, the underlying revenue retention rate is an important metric to achieve.If these are unstable, it is impossible to compensate for them elsewhere, so it is the number one priority metric.In the case of small and medium-sized businesses, this indicator can easily collapse with the loss of just one large customer.So, if you […]

To calculate profit, we start by achieving sales.Manage your costs carefully to achieve the profit target you have set.Our cost base includes labor and non-labor costs, which we will manage closely.We first want to understand two overall indicators.The first metric, or “”key metric,”” measures the number of units managed per FTE (full time).We will measure […]

The plans for the voice service line vary greatly depending on the completely different state. We believe that this service line can grow aggressively. Our plan here is to sell higher value voice services to core telephony contact centers. We are targeting companies that are having trouble managing their legacy infrastructure. This revenue stream has […]

As for the details of our three-year plan, we are focusing on basic delivery and cost metrics. There are a couple of important things happening in this business. It’s a big focus on improving the profitability of the data business.A significant shift to offshore support is expected, resulting in a significant increase in low-cost support, […]

If we look at the schematic that shows the baseline of business by offerYou can see the relative size of the data, voice, and server services, and the number of units managed in each area. It also shows the number of units managed for each area. This will of course vary depending on the features […]

Remember that cheaper isn’t always better, especially if you’re paying by the hour; a company that fixes problems in one hour is cheaper per hour, even if the cost per hour is higher, but not more expensive than a company that takes three hours to fix a problem. When you are considering your options, it […]

For small businesses, there will come a time when, after setting up the technical infrastructure, they will start to think about what to do when it doesn’t work. Unfortunately, sooner or later, you’re going to be faced with that situation, in general, sooner or later. It’s just a matter of when and how much trouble […]

I would highly recommend VOIP because of the benefits of having a virtual office wherever you are, and with the VOIP service, you can make and receive calls as if you were in an office, no matter where you are. This feature can be very beneficial to small nonprofits because nonprofits are often understaffed or […]

Web protection allows you to filter sites based on several categories and set up additional allow and block lists. Some support services allow you to set up a schedule. For example, if you want your employees to be able to check their social networking feeds only during their lunch break, you can unblock websites only […]

Web filtering is another important part of network security. Filtering is a software service that is designed to block access to phishing and malicious software websites. For example, imagine that one of your company’s employees receives a phishing email in his or her email inbox indicating that a package is waiting for him or her […]