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How to calculate profit?

To calculate profit, we start by achieving sales.Manage your costs carefully to achieve the profit target you have set.Our cost base includes labor and non-labor costs, which we will manage closely.We first want to understand two overall indicators.The first metric, or “”key metric,”” measures the number of units managed per FTE (full time).We will measure […]

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What is aggressive growth in voice services?

The plans for the voice service line vary greatly depending on the completely different state. We believe that this service line can grow aggressively. Our plan here is to sell higher value voice services to core telephony contact centers. We are targeting companies that are having trouble managing their legacy infrastructure. This revenue stream has […]

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Details of the three-year plan

As for the details of our three-year plan, we are focusing on basic delivery and cost metrics. There are a couple of important things happening in this business. It’s a big focus on improving the profitability of the data business.A significant shift to offshore support is expected, resulting in a significant increase in low-cost support, […]